Return Policy

At Paramount Pharmacy Group, we are committed to ensuring that you are satisfied with your purchase. We understand that there may be situations where you need to return an item, and we aim to make the process as simple and straightforward as possible.

Eligible Items for Return

We accept returns of unopened and unused items within 30 days of purchase. Items must be in their original packaging and in the same condition that you received them. Please note that certain products, such as prescription medications, opened health supplies, and personal care items, are non-returnable due to health and safety regulations.

Return Process

To initiate a return, please contact our customer service team by emailing us at info@ppgrx.com or calling us at 833-968-7476. Once your return is approved, you will receive instructions on how to send the item back to us.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Non-Returnable Items

• Prescription medications
• Opened or used health and personal care products
• Perishable goods
• Gift cards

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact us at info@ppgrx.com.

Contact Us

If you have any questions about our return policy, feel free to reach out to us: